Privacy policy

Last Updated: 23/03/2025

1. Introduction

BOA PALACE ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with our services.

2. Personal Data Administrator

The administrator of your personal data is Natalia Pietrzykowska, conducting business activity under the name BOA Palace Natalia Pietrzykowska at ul. Więckowskiego 97/14, 97-800 Łódź, NIP: 7272864882, REGON: 523871572.

If you want to contact us in connection with our processing of your personal data, write to us at the following e-mail address:
natalia.pietrzykowska7@gmail.com.

All personal data are stored reliably and properly protected against access by unauthorized persons, and are processed in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws 2002, No. 101, item 926, as amended) and the Act of July 18, 2002 on the Provision of Electronic Services (Journal of Laws No. 144, item 1204, as amended) and the Regulation of the Minister of Internal Affairs and Administration of April 29, 2004 on the documentation of personal data processing and technical and organizational conditions that should be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item 1024).

In accordance with this Act, users of the service have the right to inspect their data, correct it and submit a request to discontinue its use.

All personal data is provided voluntarily, and consent to the processing of this data is a necessary condition for the execution of the order.

3. We collect the following types of information:

A. Personal Information You Provide

  • Name, email address, phone number, shipping and billing address.
  • Payment information (processed securely through third-party payment processors).
  • Account login credentials (if applicable).
  • Customer support interactions.

B. Information Collected Automatically

  • IP address, browser type, device information.
  • Cookies and tracking technologies (see our Cookie Policy for details).
  • Shopping behavior, preferences, and interaction with our website.

C. Information from Third Parties

  • Payment processors (e.g., PayPal, Stripe).
  • Marketing and analytics providers (e.g., Google Analytics, Meta Pixel).

4. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and improve our services.
  • To analyze website traffic and user behavior.
  • To send marketing communications (you can opt out at any time).
  • To comply with legal obligations.

5. Cookies


Our Store uses cookies to improve the comfort of using services. Cookies are small text files that are saved on the user's device and stored in the Store User's end device and are intended for using the Store's websites.

Purposes of using cookies:

- adapting the content of the Store's websites to the User's preferences and optimizing the use of websites; in particular, these files allow the Store User's device to be recognized and the website to be properly displayed, adjusted to their individual needs;
- creating statistics that help understand how the Store Users use the websites, which allows for improving their structure and content;
- maintaining the Store User's session (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Store;
- logging into the service using a social networking site, e.g. Facebook.com;
- optimizing and increasing the efficiency of services provided by the Administrator.

6. Legal Basis for Processing (GDPR Compliance)

If you are in the EU, we process your personal data under the following legal bases:

  • Performance of Contract (to fulfill your order or provide services).
  • Legitimate Interests (to improve services and marketing).
  • Consent (when required, such as for marketing emails).
  • Legal Obligation (for tax, fraud prevention, and compliance).

7. Data Sharing and Third Parties

We may share your information with:

  • Service Providers (payment processors, shipping partners, marketing platforms).
  • Legal Authorities (if required by law, court order, or to protect rights).
  • Business Transfers (if we merge, sell, or restructure our business).

We do not sell personal data, but certain third-party tools we use may involve targeted advertising.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access & Portability – Request a copy of your personal data.
  • Correction – Request corrections to inaccurate or incomplete data.
  • Deletion – Request deletion of your personal data.
  • Opt-Out of Marketing – Unsubscribe from marketing emails.
  • Object to Processing – Restrict how we use your data.

To exercise your rights, contact us at CONTACT@BOAPALACE.COM

10. International Data Transfers

If you are outside the [Country], your data may be transferred to and processed in countries with different privacy laws. We use safeguards such as Standard Contractual Clauses (SCCs) for data transfers.

8.1. Our Store uses cookies to improve the comfort of using services. Cookies are small text files that are saved on the user's device and stored in the Store User's end device and are intended for using the Store's websites.

8.2. Purposes of using cookies:

- adapting the content of the Store's websites to the User's preferences and optimizing the use of websites; in particular, these files allow the Store User's device to be recognized and the website to be properly displayed, adjusted to their individual needs;
- creating statistics that help understand how the Store Users use the websites, which allows for improving their structure and content;
- maintaining the Store User's session (after logging in), thanks to which the User does not have to re-enter their login and password on each Store subpage;
- logging into the service using a social networking site, e.g. Facebook.com;
- optimizing and increasing the efficiency of services provided by the Administrator.

11. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional rights:

  • Know what personal data we collect and how we use it.
  • Request deletion of personal data.
  • Opt-out of "selling" or "sharing" personal data (as defined under CCPA).

To make a CCPA request, email us at CONTACT@BOAPALACE.COM

12. Security Measures

We implement reasonable security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the "Last Updated" date at the top.

14. Contact Us

For questions regarding this Privacy Policy, contact us at:
BOA PALACE NATALIA PIETRZYKOWSKA
CONTACT@BOAPALACE.COM